Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local delivery service and might like to cancel your order, 1st check your email and/or spam filtration system to ensure you clicked about the correct shipping and delivery address and/or WEB ADDRESS. Once this has been done, when you are continue to enthusiastic about continuing, basically reply to the email with the details of your request and you will greatly appreciate any assistance you may offer. For specialized issues, you may possibly need to make contact with customer support via their own contact number: (Toll Free). Alternatively, if an individual have any additional questions, you can send us a good email and all of us Vape Pen Battery will do our utmost to be able to assist you.
Your package deal appear at your own door within seven to ten functioning days. Please note that shipping times might vary from 1 courier company in order to another. Hence, it is, usually preferable to purchase with a reputable company. To assist ensure your bundle arrives safely, we all always advise that you sign your current parcel’s “Thanks For Sending” section when it arrives. Your regional delivery services are usually required to obviously display this signature confirmation on almost all sent items, which includes Element Vape goods.
When your parcel has arrived at your door, you will need to collect that as soon because possible. This will be normally done by simply completing a self-addressed, stamped envelope together with your return tackle and tracking quantity. Upon arrival, ensure that your unit is fully charged and well prepared to start out using that immediately. Do not hold out for your Element Vape product to be able to warm up; this cannot be stressed sufficient, especially in the case of rechargeable batteries.
As layed out in the above section, when shipping in order to UK residents, shipping and delivery will be facilitated simply by among our nationwide network of courier companies, such since DPD, FED FORMER MATE or UPS — but please enable for additional charges to be taken into consideration when placing your purchase. Customers located within the Republic of Ireland are not authorized to buy online. In most cases, consumers located within the particular Republic of Ireland will be not able to purchase the object with the use of credit cards or free e cards. All of us are currently experiencing some issues together with credit card scams in Europe and in certain situations, payments made making use of these methods may possibly be declined or even reversed. In addition, all deliveries to EU customers may possibly be subject to fees and import tasks.
Whenever shipping internationally, you should note that customs procedures are really time-consuming and frequently require the help of a great independent customs agent. In the case of an imported product, delivery occasions will be dependent on your courier’s international delivery services and transit times may greatly go beyond our internal shipping and delivery estimates. If you are uncertain of expected transportation times, please contact us immediately. Global orders will typically arrive within three to five business days after payment has been received.
For those questions regarding this matter, you should note that concerns should be aimed towards our company headquarters. Should an individual need to create modifications or inquire about our services within general, you could do so at anytime during business hours, Monday through Friday, except Weekend, Wednesday, and Thurs. Should you have got any other queries, you can both contact our consumer service team or even one of our sales representatives at the main office. In the event you prefer to place your order online, you are delightful to visit our website and follow the particular simple instructions offered. All billing and ordering information may be provided from the click of a button.
As constantly, we strongly recommend that all requests be paid for entirely before delivery or delivery associated with products. Any modifications to shipping or even delivery policies is going to be clearly indicated upon receipt of transaction. In the celebration of a defect in any product, please contact us all right away for any return or replacement. As long because your satisfaction is our most critical, we all will work with one to make sure that you possess the very best electric products available.